I make web applications ADDICTIVE.

I was born in Switzerland, raised in Canada and now I travel to help SaaS companies convert and engage users. Previously I was the Director of Customer Success at Shopify

I believe that every trial user can become a loyal (and paying) customer; simply encourage them to take the actions that will make them successful.

Engage users cohesively throughout their entire experience: the user interface but also all sales, support and marketing interactions. 

Game theory and mechanics (gamification) make business processes fun and intriguing.

It's with their success you'll maximize your Customer Life Time Value and optimize your Cost of Customer Acquisition... Success is addictive.

Aurelien Leftick 


PS: I'm also an eCommerce know-it-all and invest in game-changing stores.

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